ieSupportManager Helpdesk 2.08
Desktop and web based Helpdesk software for internal and external support
Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
Software Specs
Publisher:............ ieComputerSystems Ltd
License:............... Commercial
Price:................... $630
File size:.............. 22.3 MB
Downloads:.........
Release date:...... 08 Mar 2011
Last update:........ 04 Oct 2012
Language:............ English, German, Spanish
Publisher review for ieSupportManager Helpdesk 2.08:
Review by: ieComputerSystems Ltd
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 Months license available.
Requirements:
IBM compatible PC, 128MB Ram, 32MB Hard Disk space
Operating system:
Windows2000,WinServer,WinXP,WinVista,Win7 x32,Win7,Win7 x64,WinVista x64
Release notes:
Minor Update
ieSupportManager Helpdesk screenshots:
ieSupportManager Helpdesk download tags:
helpdesk help-desk help desk support web knowledgebase knowledge free 6 month trial evaluation IT consultancy project management solutions technical customer multilingual Spanish powerbuilder Ireland Dublin
Copyright information:
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Based on 5 ratings. 5 user reviews.
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